I was told that I had to pay a maintenance, and/or cleaning fee to allow my service animal into a hotel?
It is against the ADA to require someone with a service dog to pay extra cleaning or maintenance fees. Neither a deposit nor surcharge may be imposed as a condition for allowing a service animal into a place of business.
However, if a service animal does cause damage to property you may be charged for said damage so long as it is the regular practice to charge non-disabled persons for the same damages.
Posted in: general questions